Privacy Policy - FIT-HERO.SHOP

Privacy Policy

1. Use of Customer Data

The personal data that you must or can provide on our website, both mandatory and voluntary data, are necessary to process your order or respond to your question or comment. This includes your name, address, phone number, and email address. Your contact details will be used solely as the delivery address for your order. Your email address will only be used for electronic communication between the store FIT-HERO.SHOP and yourself. After the order, you will receive an order confirmation via email. Responses to your questions and/or comments will also be sent via email. Finally, your phone number will only be used in the event of any delays with your order. The information you provide will be stored in the database of the FIT-HERO.SHOP store. This is done solely for the purposes stated in this privacy policy.

2. Data Storage

Your personal and order data will be stored in a secure database. Periodically, this data will be cleaned up, and old data will be deleted. If you have any questions about the data we have stored, you can contact us via the contact menu on our website. You will then receive the data stored with us as soon as possible. If your customer data is still available and you wish to have it deleted, you can request deletion through the same communication channel. Upon receiving this request, the data will be deleted.

3. Provision of Information to Third Parties

Your personal data will not be sold, traded, or rented to third parties, governments, or organizations. This means that information about your orders will not be provided to third parties unless we are legally required to do so. In such cases, you will be notified.

4. Exception Regarding the Provision to Third Parties

Herbalife International has a contractual right to request personal data of customers from independent Herbalife distributors. This happens only in exceptional cases and on an incidental basis. You will be informed of this case by case.

5. Your Consent

By using our website, you consent to the collection and use of your data in the manner described above.

6. Changes

Changes to the privacy policy will be clearly displayed on our website.

7. Miscellaneous

If you have any questions about the privacy policy or its application, you can contact us through the contact menu on our website.

Text Marketing and Notifications

By signing up for SMS notifications, you agree to receive automated, repeated marketing messages to the provided phone number. Consent is not a condition for purchase. Reply STOP to opt-out. Send HELP for support. Message and data rates may apply. More information can be found in the privacy policy and terms of use.

Text Marketing and Notifications:

By entering your phone number during the checkout process and initiating a purchase, or by signing up through our registration form or a keyword, you agree to receive SMS notifications (about your order, including cart abandonment reminders) and marketing offers via SMS. Marketing SMS messages will not exceed +393495027889 per month. You acknowledge that consent is not a condition for purchase. If you wish to opt-out of marketing SMS messages and notifications, reply with STOP to any mobile message we send you, or use the opt-out link provided in any of our messages. You understand and agree that alternative opt-out methods, such as using other words or requests, will not be considered a reasonable method of opt-out. Message and data rates may apply. For questions, send HELP to the number from which you receive messages. You can also contact us for more information. If you wish to opt-out, please follow the procedure described above.